Hi — we're the desk that actually calls back.
Can't get a Sunshine Coast tradesperson to answer or ring you back? That's the whole business. One number, a same-business-day callback — and if it's an easy fix, we'll just tell you how to handle it yourself. Free.
Checking desk hours…
same business day
90-second fix — free
You called four of them.
None called back.
It's not rudeness. It's arithmetic.
Small jobs lose trades money
A 45-minute fix can mean an hour of quoting, an hour of driving, and an invoice for less than the fuel. So your message sits unheard.
The Coast is spread out
Langdale to Pender Harbour is 80 km of scattered addresses. One-off trips eat the day before the work even starts.
Half of it was DIY anyway
Nobody tells you the drip was a 90-second aerator clean. We do — free — before anyone books anything.
The fix isn't nagging harder. It's a desk that answers, tells you honestly whether you even need a tradesperson, and batches the rest into neighbourhood runs so doing it makes someone a proper day.
Three steps. One callback.
Tell us the job
Call, or use the live chat below. Say what's wrong in plain words — photos if you can. If it's an easy DIY fix, we hand you the steps right there.
We call back the same day
A person from the desk returns your call the same business day with straight answers: DIY, handyman run, or licensed trade — plus a price band.
Booked into a batched run
If it needs hands, your job joins others on your street for a scheduled day. Trades get a full day of work; you get someone who actually shows up.
Three lanes.
Right-sized, every time.
Every call lands in exactly one lane — and the cheapest honest one comes first.
FreeDIY guidance
- Dripping tap — aerator & cartridge help
- Running toilet — the 10-minute flapper fix
- Dead outlets — find the tripped GFCI
- Door won't latch — striker & hinge adjust
- Stuck window — track clean & lube
- Caulk, grout & furnace filter refresh
If it's safe and simple, we coach you through it on the spot — no booking, no fee.
BatchedHandyman runs
- Faucet, fixture & washer swaps
- Doors, locks, hinges & window hardware
- Drywall patches, paint, caulking
- Decks, fences, gates & railings
- Shelving, assembly & to-do-list walls
- Gutters, pressure washing, bin cleaning & yard smalls
Vetted Coast roster, booked into neighbourhood runs so small jobs are worth a full day.
By the bookLicensed trades
- Anything gas — TSBC-licensed fitters only
- Electrical — licensed contractors, permits incl.
- Suites, duplexes & strata — licensed by law
- In-wall & permitted plumbing work
- Appliance repairs — washers, dishwashers, ranges, microwaves (licensed techs; never DIY inside)
- Structural, roofing & envelope work
We don't teach regulated DIY. Licensed, insured, permitted — and we still book it for you.
The call is free.
The fix-it-yourself help is free too.
Call or chat the desk
Every contact answered or returned the same business day — with an honest lane call, including "you don't need us, here's how you'd do it."
Free. Always. It's the name.
Diagnosis + price band
Text photos of the job; the callback carries a realistic band — likely cost and worst case, assumptions stated. Never a fake-exact phone quote.
Free with every callback.
In-person assessment
If the job needs eyes on it, a visit fee applies — and it's deducted from your invoice when you book the work. Booked job = free visit.
*Assessment fee credited back on booking.
Hand us your
Nope pile.
You know the voicemails: the $150 drips and wobbles you'll never get back to. Forward them to the desk instead of losing them — your customers get helped, your calendar stays clean, and you look good doing it.
- Pre-scoped work: every job arrives described, photographed, and triaged. No phone tag. Ever.
- Batched routes: 4–6 jobs in one neighbourhood, one day. Drive once, bill all day.
- Your rate card, our arithmetic: estimates computed from your posted rates. The desk prices nothing on its own.
- The desk handles the client: reminders, scheduling, and the "so what happens next" calls.
The Nope pile, handled: hand us a number and that's the whole job — text it, forward the voicemail, email it, two words if you know them ("leaky tap") or zero if you don't. We call it cold, explain who referred them, and take it from there. Tell the customer one sentence on your way out — "I can't take it, but the desk calls you today" — and nobody's blindsided.
The boomerang: your referred drip turns out to be a repipe? It comes back to you first. Weekly or twice-weekly roster check-ins, whatever cadence suits you — and white-label if you want the credit: "Rick's office asked us to call you."
Describe it. We'll diagnose it.
Chat with the desk's intake right now — typing is fine. If it's an easy fix you'll get the DIY steps immediately; if it's not, your ticket queues for a same-business-day callback from a person.
Asked on the Coast.
You'll really help me fix it myself, for free?
Who actually shows up to do the work?
What if it's a gas or electrical job?
How fast is "same business day," really?
Why a price band instead of one exact number?
What does "batching" mean for me?
Where do you cover?
One more thing you don't have to chase.
Call, chat, or just text the photos. The desk answers, triages, and calls you back — today. That's the entire pitch.
Call (604) 283-5336